We believe that honesty creates the backbone of a healthy business. It is also simply the right thing to do.
We WILL be honest with you about your garage door situation.
Being on-time to our scheduled jobs is not only important to our business operation, but it is also important to our customers schedule. We understand this.
We WILL be on-time to our scheduled garage door jobs.
Before we leave your home or job-site, we finish what we were contracted to do. We clean up our mess, and make sure that our customers are 100% satisfied with the work that has been done.
We WILL complete the job.
We understand that our customers are the ones that keep us in business. We treat our customers, and their families, with respect and consideration. For us, customer satisfaction means good products, good service, and good manners!
We WILL be respectful of our customers.
One of our goals is to create trust with our customers. We do this by being consistent, honest and efficient in how we run our business.
We WILL be consistent.
When you call us, a person will answer the phone. When you require service or maintenance we fit into your schedule.
We WILL be accessible and convenient.
We double and triple check measurements when ordering new garage doors and openers. We confirm all specifications with our customers before ordering new products.
We WILL be 100% accurate.
We are a responsive company. If you cannot call us and text us instead, we will text you back. If you email us, we will email you back. All forms of communication will be responded to within 24 hours. Response is generally immediate.
We WILL be responsive to our customers.